Cancel Your Disney+ (Global) Subscription
With its vast library of beloved content, a Disney+ subscription can feel essential. However, it can also become a recurring charge you forget about, a common problem we solve in our guide to finding unwanted subscriptions. If it's time to re-evaluate your subscription, this guide is for you.
This definitive guide explains how to cancel your plan, whether you're billed directly, through a partner like Hulu or Verizon, or via an app store. We provide the exact steps to stop the auto-renewal and clarify the official refund policy.
How to Cancel Disney+ (Global) Subscription
Follow the step-by-step instructions based on your device/platform.
Web
- 1Open your web browser and navigate to the official Disney+ website.
- 2Log in to your account using your credentials.
- 3Click on your profile icon, which is usually located in the top-right corner.
- 4From the dropdown menu, select 'Account'.
- 5Under the 'Subscription' section, click on your Disney+ plan.
- 6Select the 'Cancel Subscription' option and follow the final on-screen prompts to confirm.
Mobile
- 1Open the Disney+ app on your mobile device.
- 2Log in to your account if you aren't already.
- 3Tap on your profile icon, which is usually in the bottom-right corner.
- 4On the profile screen, tap 'Account'.
- 5Under the 'Subscription' section, tap on your active Disney+ plan.
- 6Tap the 'Cancel Subscription' button and follow the prompts to finalize the cancellation.
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The Disney Bundle Power Play
Before you cancel, check if the Disney Bundle is a better value. In many countries, you can bundle Disney+ with Hulu and ESPN+ for a price that's significantly cheaper than paying for them separately.
Check for Telecom & Partner Offers
In regions like the US, mobile carriers such as Verizon often include a free subscription to Disney+ with their premium unlimited plans. Always check your mobile provider's perks before paying.
The Annual Plan Discount
If you are a long-term subscriber, paying for the annual plan upfront is a simple but effective hack. It typically gives you 12 months of service for the price of 10, saving you around 15-20%.
Pre-Cancellation Safety Checklist
Confirm Your Billing Source (The #1 Issue)
CRITICAL: As the guides state, if your subscription is billed through a third party like the Apple App Store, Google Play Store, Roku, or Amazon, you MUST cancel it through that specific service. You cannot cancel it on the Disney+ website.
You Cannot Cancel From a Smart TV App
VERY IMPORTANT: You cannot complete the cancellation process from within the Disney+ app on any Smart TV (Samsung, LG, etc.) or gaming console. You must use a web browser on a computer or mobile phone to access your account settings.
Your Access Continues Until the Plan Ends
After you confirm your cancellation, you can continue to stream all content until the end of your current monthly or annual billing period. Your service does not end immediately.
Your Profile and Watch History Are Saved
Disney+ will save your profiles, watch history, and preferences for several months after you cancel. If you decide to resubscribe later with the same email, your viewing experience will be restored.
Find Your Hidden Subscription Costs
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Did you know? We can notify you 5, 3, and 1 day before any renewal - and help you cancel in minutes.
Get Free NotificationsGot Questions? We've Got Answers.
Why can't I see the 'Cancel Subscription' option on the Disney+ website?
This is the most common issue and it means you are billed through a third party. Check your subscriptions on Apple (if you have an iPhone), Google Play (if you have an Android), Roku, or Amazon.
What's the difference between Disney+ and the Disney Bundle?
Disney+ is the standalone streaming service. The Disney Bundle is a package deal that includes Disney+, Hulu, and ESPN+ for a single, discounted price.
Will I get a refund if I cancel my annual Disney+ plan?
No, Disney+ does not provide partial refunds for cancelling an annual plan early. Your access will continue until the end of the one-year period you paid for.
What happens to my profiles when I cancel?
Your profiles, viewing history, and recommendations are saved to your account. If you choose to resubscribe later using the same email address, everything will be just as you left it.
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