Cancel Your Zee5
Zee5 is a leading Indian video-on-demand service from Zee Entertainment, offering a rich catalog of content. It features thousands of movies, original web series, TV shows, and live TV channels across more than 12 languages, with a strong focus on regional entertainment.
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The 'Bundled Subscription' Check
Before paying for Zee5, check if you already have it for free. Zee5 is often included in other subscriptions like Times Prime, or bundled with telecom plans from Airtel and Vi. You might be paying for something you already own.
The Payment Wallet Cashback Offer
Digital wallets like Paytm and Mobikwik frequently run cashback offers or provide special coupons for Zee5 subscriptions. Always check the 'offers' section of these apps before renewing your plan directly.
The Annual Plan Savings
If you are a consistent viewer, paying for the annual plan is significantly cheaper than the monthly renewal rate. It can save you up to 40-50% over the course of a year.
Pre-Cancellation Safety Checklist
Confirm Your Billing Source (Web vs. App Store)
CRITICAL: This is the most common point of failure. If you subscribed on the Zee5 website, you must cancel on the website. If you subscribed via the Google Play Store or Apple's App Store, you MUST cancel it in your phone's subscription settings, not in the Zee5 app.
Verify You Are Logged Into the Correct Account
Many users have multiple Zee5 accounts (one with a phone number, one with an email). Ensure you are logged into the account that has the active Premium subscription before you attempt to cancel.
Your Watchlist and History are Safe
Cancelling your Premium subscription will revert your account to the free tier. Your viewing history, preferences, and watchlist will be saved, but you will lose access to premium-only content.
Did you know? We can notify you 5, 3, and 1 day before any renewal — and help you cancel in minutes.
Get Free NotificationsYour Step-by-Step Cancellation Plan
Log in to Zee5.
Go to My Account > Subscription.
Click on Cancel and confirm.
Got Questions? We've Got Answers.
Do I need to cancel on app or web?
Use the web if you purchased with a card, app for Play Store/iTunes.
We'vell track your subscription, remind you before renewal, and help you avoid unwanted charges.
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