Cancel Your Zee5 Subscription
If you’re looking for how to cancel zee5 subscription auto renewal, you’ve come to the right place. This guide covers every method—whether you’re subscribed via iPhone, Android, credit card, or UPI autopay. We’ll show you How to Stop ZEE5 Auto Renewal & Autopay (UPI/Cards), Can I Cancel ZEE5 Subscription and Get Refund?, and delete your Zee5 account completely. By following these steps, you can avoid unexpected charges and manage your streaming subscriptions more efficiently.
How to Cancel Zee5 Subscription
Follow the step-by-step instructions based on your device/platform.
How to cancel Zee5 subscription on Web
- 1Log in to Zee5 on a desktop browser.
- 2Click on My Profile (top-right) and go to My Subscription.
- 3Click Cancel Renewal and confirm.
Remove Zee5 subscription on Android
- 1Open the ZEE5 App.
- 2Tap your profile icon > My Subscriptions.
- 3Tap Manage Subscription and confirm Cancel.
how to deactivate Zee5 subscription on iOS
- 1Open Settings on your iPhone/iPad.
- 2Tap your Apple ID > Subscriptions.
- 3Select ZEE5 and tap Cancel Subscription.
Disable Zee5 subscription on Credit Card / Bank Mandate
- 1Log into your netbanking or card portal.
- 2Go to Autopay / Mandates section.
- 3Find ZEE5 (Zee Entertainment) and disable the mandate.
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The 'Bundled Subscription' Check
Before paying for Zee5, check if you already have it for free. Zee5 is often included in other subscriptions like Times Prime, or bundled with telecom plans from Airtel and Vi. You might be paying for something you already own.
The Payment Wallet Cashback Offer
Digital wallets like Paytm and Mobikwik frequently run cashback offers or provide special coupons for Zee5 subscriptions. Always check the 'offers' section of these apps before renewing your plan directly.
The Annual Plan Savings
If you are a consistent viewer, paying for the annual plan is significantly cheaper than the monthly renewal rate. It can save you up to 40-50% over the course of a year.
Pre-Cancellation Safety Checklist
Confirm Your Billing Source (Web vs. App Store)
CRITICAL: This is the most common point of failure. If you subscribed on the Zee5 website, you must cancel on the website. If you subscribed via the Google Play Store or Apple's App Store, you MUST cancel it in your phone's subscription settings, not in the Zee5 app.
Verify You Are Logged Into the Correct Account
Many users have multiple Zee5 accounts (one with a phone number, one with an email). Ensure you are logged into the account that has the active Premium subscription before you attempt to cancel.
Your Watchlist and History are Safe
Cancelling your Premium subscription will revert your account to the free tier. Your viewing history, preferences, and watchlist will be saved, but you will lose access to premium-only content.
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Do I need to cancel on app or web?
Use the Zee5 website if you purchased with a debit/credit card. If you subscribed via Google Play or iTunes, you must cancel from your phone’s subscription settings, not the Zee5 app.
How do I stop Zee5 auto-renewal?
To stop auto-renewal, go to your payment provider (Google Play, iTunes, UPI mandate, or bank portal) and disable auto-debit for Zee5. Cancelling from within Zee5 only works if you purchased directly on their website.
Can I get a refund after cancelling Zee5?
Zee5 generally does not issue refunds for partially used subscriptions. However, if you were wrongly charged, you can contact Zee5 support or dispute the charge through your card or bank provider.
Will I lose my watchlist or history after cancelling Zee5?
No. Cancelling Zee5 only removes premium access. Your account, watchlist, and viewing history remain intact if you log back in, but premium-only content will be locked.
How do I delete or deactivate my Zee5 account?
To delete your Zee5 account permanently, log in on the website, go to My Account > Settings > Delete Account. This action removes your profile, watchlist, and history permanently.
How do I cancel Zee5 subscription on iPhone?
Open Settings on your iPhone or iPad, tap your Apple ID > Subscriptions, select Zee5, and tap Cancel Subscription.
How do I cancel Zee5 subscription on credit card?
Log in to your netbanking or card portal, go to Autopay/Mandates, find Zee Entertainment (Zee5), and disable the mandate. This stops further charges.
How do I cancel Zee5 subscription on Android (Google Play)?
Open the Google Play Store app, tap your profile picture > Payments & Subscriptions > Subscriptions, select Zee5, and tap Cancel Subscription.
How do I cancel Zee5 UPI Autopay?
Open your UPI app (Paytm, PhonePe, Google Pay, or BHIM), go to Mandates or Autopay section, find Zee Entertainment/Zee5, and cancel the mandate to stop future debits.
What happens if I simply uninstall the Zee5 app?
Uninstalling the app does not cancel your subscription. You must cancel through the platform where you purchased (Google Play, iTunes, Zee5 website, or bank/UPI mandate).
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