Cancel Your Hotstar Subscription
The Indian streaming landscape is constantly shifting, with Disney+ Hotstar's content library and value proposition changing significantly-a key factor we analyze in our Ultimate Indian Streaming Showdown. If you've decided it's no longer essential for you, this is the definitive guide to cancellation.
This guide is designed to solve the most common and frustrating problem: the missing 'cancel' button. We'll show you how to identify if you're billed through a third party like Jio, Airtel, or Apple, and provide the exact steps to stop the auto-renewal. We also clarify Hotstar's strict no-refund policy.
How to Cancel Hotstar Subscription
Follow the step-by-step instructions based on your device/platform.
Direct Purchase (Credit Card, UPI, etc.)
- 1Click 'My Space' in the app or on the website.
- 2Click on 'Help & Settings'.
- 3Select 'Account Settings' (or 'Subscriptions & Devices' on browser).
- 4Find and click the 'Cancel' button.
- 5Confirm your decision by clicking 'Cancel Auto renewal' in the pop-up.
Android (Google Play)
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon in the top right corner.
- 3Tap on 'Payments & subscriptions', then select 'Subscriptions'.
- 4Find and select your Hotstar subscription from the list.
- 5Tap 'Cancel subscription' and follow the on-screen instructions to confirm.
iOS (Apple iTunes)
- 1Open the Settings app on your iOS device or access iTunes.
- 2Tap your Apple ID, then go to the 'Subscription Management' page.
- 3Locate your Hotstar subscription from the list of active subscriptions.
- 4Click on 'Cancel Subscription' and confirm your decision.
Partner Offers (Jio, Airtel, etc.)
- 1No action is needed. Subscriptions obtained through partner offers (like Jio, Airtel, Vi, BSNL, or Flipkart) do not auto-renew.
- 2The plan will expire automatically at the end of the subscription period.
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The 'SuperCoins' Free Subscription Method
Before paying, always check the Flipkart SuperCoins zone. You can often redeem SuperCoins earned from shopping on Flipkart to get a full Disney+ Hotstar Premium subscription for free for a year, which is the best deal possible.
The 'Telecom Bundle' Downgrade
If you are a Jio, Airtel, or Vi user, check your mobile or broadband plan. Many mid-tier and high-tier plans come with a free Hotstar Mobile subscription. You might be able to cancel your paid Premium plan and still retain mobile access through your telco.
The 'Times Prime' Value Play
Check if you have a Times Prime membership. A Hotstar subscription is often included in their bundle of services. It can be more cost-effective to get Hotstar as part of a larger bundle than paying for it standalone.
Pre-Cancellation Safety Checklist
Confirm Your Billing Source (Very Important)
CRITICAL: You can only cancel on the Hotstar website if you paid directly with a credit/debit card. If you subscribed via iTunes (Apple) or Google Play Store, you MUST cancel it through your phone's subscription settings. The 'Cancel' button will not appear on the Hotstar website.
Check for Multiple Accounts
Many users accidentally create multiple Hotstar accounts with different email addresses or phone numbers. Before cancelling, ensure you are logged into the correct, active premium account to avoid cancelling a free account by mistake.
Understand 'Log Out All Devices'
After you cancel and your billing period ends, it's good practice to go into your account settings and use the 'Log Out of All Devices' feature. This ensures your account is secure and no one else can access it.
Find Your Hidden Subscription Costs
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Why can't I see a 'Cancel' button in my Hotstar account?
This almost always means you subscribed through a third party. If you used an Android phone, check your Google Play subscriptions. If you used an iPhone, check your Apple ID subscriptions.
Will I get a refund if I cancel Hotstar?
No, Hotstar does not offer pro-rated refunds for cancellations. Your premium access will continue until the end of your current paid billing cycle.
What happens to my watchlist and watch history?
Your Hotstar account is not deleted when you cancel. Your viewing history, preferences, and watchlist will be saved in case you decide to resubscribe in the future.
Can I still watch free content on Hotstar after cancelling?
Yes. After your premium access ends, your account will still allow you to watch all of the free, ad-supported content available on the Hotstar platform.
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