Cancel Your Hulu Subscription
Hulu is a leading American streaming platform offering a vast library of on-demand content, including hit TV series, movies, and acclaimed original programming. It is best known for providing next-day access to new episodes from major broadcast networks.
How to Cancel Hulu Subscription
Follow the step-by-step instructions based on your device/platform.
How to cancel Hulu subscription on Web
- 1Log in to your Hulu account on a computer or mobile browser.
- 2Click on your profile name, then select 'Account'.
- 3Scroll down to 'Your Subscription'.
- 4Click 'Cancel Subscription'.
- 5If prompted, choose 'Continue to Cancel' to proceed.
- 6Follow the prompts until you see confirmation that your subscription will be canceled.
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The 'Pause Subscription' Retention Offer
Before you fully cancel, Hulu's system will strongly suggest you 'Pause' your subscription for up to 12 weeks. This is a genuinely useful feature, and using it can sometimes trigger a special 'welcome-back' discount offer when you're ready to resume.
The 'Ad-Free Trial' Gambit
If you are currently on a plan with ads, start the cancellation process. As a final attempt to keep you, Hulu will often present a one-time offer for a free 14 or 30-day trial of their more expensive 'No Ads' plan.
The 'Disney Bundle' Power Play
During the cancellation feedback survey, if you select a reason related to a competitor like Disney+, the system may trigger a promotional offer for the 'Disney Bundle' (Hulu, Disney+, ESPN+), which can provide more value for a similar price.
The Live TV Discount Chat Script
For users on the expensive 'Hulu + Live TV' plan, open a support chat and use this script: 'My bill is getting too high, I need to cancel the Live TV portion but I want to keep basic Hulu.' Support agents are frequently authorized to offer a significant, temporary discount (e.g., $10-$20 off for 3 months) to prevent you from dropping the high-value service.
Pre-Cancellation Safety Checklist
Confirm Your Billing Source
CRITICAL: Check if you are billed directly by Hulu or through a third party like Roku, iTunes, or Sprint. You can only cancel directly on Hulu's site if you are billed by Hulu. If not, you must cancel through the third-party service.
Understand What Happens to Your Add-Ons
If you have premium add-ons like HBO Max or Showtime, they will also be cancelled when you end your base Hulu plan. Ensure you have watched any saved content on those services before your billing cycle ends.
Save Your Watch History
Hulu will save your profiles and viewing history for up to 12 months in case you decide to return. However, if you want a permanent personal record, there is no official export tool. You may need to manually list your must-remember shows.
Find Your Hidden Subscription Costs
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Can I pause my Hulu subscription instead of cancelling?
Yes, and it's a great feature. Hulu allows you to pause your membership for up to 12 weeks. During this time, you won't be charged, and your account will be waiting for you when you're ready to resume.
Will I get a refund if I cancel my Hulu plan early?
No, Hulu does not offer pro-rated refunds for its subscriptions. When you cancel, you will retain full access to the service until the very last day of your current billing cycle.
What happens to my profiles and watch history after I cancel?
Your profiles and viewing history are safe. Hulu keeps this data for at least 12 months, so if you decide to resubscribe within that time, you can pick up right where you left off.
Can I restart my Hulu subscription later?
Yes, absolutely. You can reactivate your subscription at any time by logging back into your account on the Hulu website and adding a new payment method.
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