Cancel Your Dramabox Subscription
With its aggressive weekly billing model, Dramabox is a prime example of the modern subscription trap that can lead to rapid, unexpected charges. If you've decided to cancel, this guide is essential.
This guide provides the exact steps to cancel your Dramabox subscription on iPhone and Android. We'll show you how to find the subscription in your app store settings to ensure the frequent weekly payments stop immediately.
How to Cancel Dramabox Subscription
Follow the step-by-step instructions based on your device/platform.
Android (Google Play Store)
- 1Open the Google Play Store app on your Android device.
- 2Tap on your profile icon in the top right corner.
- 3Select 'Payments & subscriptions', and then tap on 'Subscriptions'.
- 4Find the Dramabox subscription in the list and select it.
- 5Tap 'Cancel subscription' and follow the on-screen instructions to confirm.
iOS (Apple App Store)
- 1Open the 'Settings' app on your iPhone or iPad.
- 2Tap on your name at the top of the screen.
- 3Select 'Subscriptions'.
- 4Find and tap on your Dramabox subscription from the list.
- 5Tap 'Cancel Subscription' and confirm your decision.
Dramabox Website
- 1Log in to your account on the Dramabox website.
- 2Navigate to the 'Account Settings' or 'Profile' section.
- 3Find the 'Subscriptions' or 'Billing' area.
- 4Select the subscription you want to cancel and click 'Cancel Subscription'.
- 5Follow the prompts to confirm the cancellation.
PayPal
- 1Log in to your PayPal account.
- 2Go to 'Settings' (gear icon) and then select the 'Payments' tab.
- 3Click on 'Manage pre-approved payments'.
- 4Find and select Dramabox from the list of your active payments.
- 5Click 'Cancel' to stop all future payments from Dramabox.
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The 'Direct Debit' Emergency Stop
If you are being charged directly on your bank card (often from a company in Hong Kong) and NOT through Apple or Google, the most effective solution is to call your bank, report the charge as unauthorized, and request to block all future payments from that merchant. In some cases, you may need to cancel the card itself to be 100% safe.
Check Your PayPal 'Pre-approved Payments'
Many users forget they authorized a recurring payment through PayPal. Log in to your PayPal account, go to 'Settings,' then 'Payments,' and click 'Manage pre-approved payments.' Find the Dramabox entry and cancel it directly from there.
Screenshot Everything for Your Dispute
Before you cancel, take a screenshot of your subscription status in the app or app store. After you cancel, take another screenshot of the confirmation. If you are charged again, this visual proof is your most powerful tool when disputing the charge with your bank or Apple/Google.
Pre-Cancellation Safety Checklist
Be Aware of Weekly Billing
CRITICAL: The most common complaint is unexpected weekly billing. Many users sign up believing the price is for a longer period, but are then charged every week. Always assume the subscription is weekly unless explicitly stated otherwise.
You MUST Cancel Where You Originally Subscribed
VERY IMPORTANT: You can only cancel through the platform that is billing you. If you subscribed via the Apple App Store, you must cancel in your iPhone's Settings. If via Google Play Store, you must cancel there. If via PayPal, you must cancel on PayPal.
Deleting the App or Your Account Does NOTHING
This is a crucial point. Uninstalling the Dramabox app or even deleting your Dramabox account will NOT cancel your subscription. The billing agreement is with the payment platform (Apple, Google, etc.) and must be cancelled there.
If Subscription is Invisible, Check Your Bank Statement
If you can't find the subscription in your Apple or Google account, look at your bank statement. See who the charge is from. If it's not Apple or Google, it's a direct debit, and you need to contact your bank immediately to block it.
Find Your Hidden Subscription Costs
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Get Free NotificationsGot Questions? We've Got Answers.
Why am I being charged every week by Dramabox?
Dramabox's primary subscription model appears to be weekly billing. Users frequently report being surprised by this, so it's essential to check the billing frequency carefully before subscribing.
I cancelled but I'm still being charged. Why?
This almost always means the cancellation was not processed on the correct platform. For example, you may have deleted your account in the app but failed to cancel the subscription in your Apple or Google Play settings.
How do I get a refund for being 'misled'?
Getting a refund is difficult. Your best option is to cancel the service immediately and then dispute the charge with the payment platform (Apple, Google, PayPal, or your bank), explaining that the billing terms were unclear or deceptive.
I can't find my Dramabox subscription in the App Store or Play Store. Where is it?
This strongly suggests you were billed directly on your credit/debit card or via PayPal. Check your bank statement for the merchant name, and check your PayPal account for any 'pre-approved payments' to Dramabox.
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