Cancel Your Hoichoi Subscription
The rise of regional OTT platforms is a huge part of the streaming landscape, a market we analyze in our Ultimate Indian Streaming Showdown. If you've finished your favorite Bengali series and want to cancel Hoichoi, this is the definitive guide.
We provide the exact, step-by-step instructions to cancel your Hoichoi subscription, show you how to disable the payment mandate, and clarify the platform's refund policy so you can manage your subscription with confidence.
How to Cancel Hoichoi Subscription
Follow the step-by-step instructions based on your device/platform.
On the Hoichoi Website (via Email)
- 1Compose an email from your registered email address to support@hoichoi.tv.
- 2Use the subject line 'Request for Subscription Cancellation'.
- 3In the email, clearly state your name, registered email/phone number, and that you wish to cancel your subscription and stop auto-renewal.
- 4Wait for the Customer Happiness team to confirm the cancellation. Keep the confirmation email as proof.
On Android (Google Play)
- 1Open the Google Play Store app on your device.
- 2Tap your Profile icon > 'Payments & subscriptions'.
- 3Tap on 'Subscriptions', find Hoichoi, and tap 'Cancel subscription'.
On iPhone/iPad (Apple)
- 1Open the 'Settings' app on your device.
- 2Tap your Apple ID at the top, then tap 'Subscriptions'.
- 3Select Hoichoi from the list and tap 'Cancel Subscription'.
On a Bank/UPI Mandate
- 1Open your UPI or Netbanking app (e.g., GPay, PhonePe, Paytm).
- 2Navigate to the 'AutoPay' or 'Mandates' section.
- 3Find the active mandate for Hoichoi and click to view details.
- 4Select the option to 'Cancel' or 'Revoke' the mandate and confirm.
CRITICAL: The Hoichoi Cancellation Trap
Hoichoi can be confusing to cancel. Unlike other services, they have often removed the 'cancel' button from their website and app, forcing users to email support. The most important rule is this: you must cancel where you paid. If you subscribed via Google Play or Apple, you must cancel in your phone's settings. If you paid via UPI, you must cancel the mandate in your payment app.
Why Is Canceling Hoichoi So Difficult?
Many users report frustration because the cancellation process for Hoichoi isn't always straightforward. The reliance on email support for website subscriptions can cause delays, and many people don't realize that simply deleting the app does nothing to stop the UPI AutoPay mandate. This guide is designed to cut through that confusion and give you the exact steps to ensure you are no longer charged.
Want to never miss a subscription renewal? Set a free email reminder for any app - Netflix, Hotstar, Spotify, or even your gym membership - and stay in control of your payments.
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The Telecom & ISP Bundle (The #1 Hack)
Before you pay, check your internet or mobile plan. Hoichoi is frequently bundled for free with providers like JioFiber, Airtel Xstream, and other regional internet service providers. You might already have free access.
The Annual Subscription Discount
If you plan to watch throughout the year, subscribing to the annual plan is significantly more cost-effective than paying monthly. It typically saves you the equivalent of 3-4 months' cost.
Check for Partner Payment Offers
During festivals or major releases, check for promotional offers on payment apps like Amazon Pay or Paytm. They often provide cashback or direct discounts when you subscribe to Hoichoi using their platform.
Pre-Cancellation Safety Checklist
Confirm Your Billing Source (Web vs. App Store)
CRITICAL: This is the most common point of failure. If you subscribed on the Hoichoi website, you must cancel there. If you subscribed via the Google Play Store or Apple's App Store, you MUST cancel it in your phone's subscription settings.
Your Watchlist and History Are Safe
VERY IMPORTANT: Cancelling your subscription does not delete your Hoichoi account. Your viewing history, downloads list, and watchlist will be saved in case you decide to resubscribe later.
Access Continues Until Your Plan Expires
After you disable auto-renewal, your premium access will continue until the last day of your current billing cycle. You can continue watching all content until then.
The Process is the Same for International Users
If you are subscribing from outside India, the cancellation process remains the same. The key is to cancel through the same platform you used to pay (e.g., the website, Google Play, or Apple).
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Get Free NotificationsGot Questions? We've Got Answers.
Why can't I find the cancel option in the Hoichoi app?
This usually means your subscription is managed by the Apple App Store or Google Play Store. You need to open your phone's main settings, find the 'Subscriptions' section, and cancel it from there.
Do I get a refund for my Hoichoi subscription?
No, Hoichoi subscriptions are non-refundable. When you cancel, you are turning off auto-renewal, and your access will continue until the end of your paid billing period.
What happens to my downloaded movies after I cancel?
Once your subscription period ends, you will lose access to any content you have downloaded for offline viewing, as this is a premium-only feature.
Can I watch Hoichoi for free?
Hoichoi often offers some content, like the first episode of a series or select movies, for free to registered users. You can watch this ad-supported content even without a premium subscription.
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