Cancel Netflix, Hotstar & Prime in India (2025 Step-by-Step Guide)
The ultimate, screenshot-ready guide to canceling your Netflix, Disney+ Hotstar, and Amazon Prime subscriptions in India. Learn the steps, understand refund policies, and discover the easiest way to manage all your subscriptions.
By Amandeep Singh
Founder, CancelMates. I built this to solve my own subscription headaches.
Feeling the pinch from too many streaming services? You're not alone. Netflix, Disney+ Hotstar, and Amazon Prime are fantastic, but their costs add up. This definitive guide will walk you through canceling each service, step-by-step, so you can take back control of your finances.
Table of Contents
1. How to Cancel Netflix
- Go to Netflix's Cancel Plan page. You may need to sign in first.
- Click the large 'Finish Cancellation' button. Netflix will confirm that your cancellation is complete.
- That's it! You will receive a confirmation email and your access will continue until the end of your current billing period.
đź’ˇ Pro-Tip: If you pay for Netflix through a third party like Jio or Airtel, you won't see the 'Cancel' button on the Netflix site. You must cancel through your telecom provider's app instead.
2. How to Cancel Disney+ Hotstar
For subscriptions made directly on the Hotstar website or app, follow these steps:
- Open the Hotstar app and click on 'My Space'.
- Go to 'Help & Settings', then select 'Account Settings'.
- If your subscription is eligible for cancellation, you will see a 'Cancel' or 'Manage' link. Click it.
- A pop-up will appear. Confirm by clicking 'Cancel Auto renewal'.
Can't Find the 'Cancel' Button?
This is very common with Hotstar. Here’s why:
- Bundled Plan: Most Hotstar plans come from Jio, Airtel, Vi, or a credit card offer. You MUST cancel through that partner's app.
- iTunes Purchase: If you bought it on an iPhone, you MUST cancel it via your Apple ID subscription settings.
- Non-Renewing Plan: If you used a gift card or one-time offer, the plan is not set to auto-renew and will expire on its own. No cancellation is needed.
Important: Hotstar plans are non-refundable. Canceling only stops future renewals.
3. How to Cancel Amazon Prime
On a Desktop Computer:
- Go to amazon.in/gp/primecentral.
- In the top right, click the box that says 'Manage Membership'.
- Click the link that says 'End Membership'.
- Amazon will show you a few confirmation pages. Continue to follow the prompts until your membership is officially cancelled.
On the Mobile App (Android or iOS):
- Tap the Profile icon at the bottom of the screen (it looks like a person).
- Tap on 'Your Account', then select 'Manage Prime Membership'.
- Tap the 'Manage Membership' drop-down menu, then press the button with the same name.
- Press the 'End Membership' button and follow the steps to confirm.
đź’ˇ Refund Tip: Amazon has a good refund policy. If you cancel right after a renewal charge and haven't used any Prime benefits (like free shipping or Prime Video), you are often eligible for a full refund.
There's an Easier Way.
Stop hunting through different apps and websites. CancelMates automatically finds all your subscriptions and puts them in one simple dashboard. We remind you before you're ever charged again.
Get Your Free Dashboard Now5. Troubleshooting & Refund Policies
Refund Policies Summarized
- Netflix: Strictly no refunds. Your access continues until the end of your billing cycle.
- Disney+ Hotstar: No partial refunds. Your access continues until your plan (often annual) expires.
- Amazon Prime: Often provides a full refund if you cancel shortly after renewal and have not used any Prime benefits.
Can't Find the 'Cancel' Button?
This is the most common issue. 99% of the time, it's because you didn't subscribe directly. You MUST check the app where you originally signed up:
- Your mobile carrier app (MyJio, Airtel Thanks, Vi App)
- The Google Play Store (on Android) or App Store (on iPhone) subscription settings
- Payment apps like Paytm where you may have set up the original mandate
6. Frequently Asked Questions
Will I lose my watchlist and viewing history if I cancel?
No. Services like Netflix and Amazon Prime save your profile, history, and watchlists for several months, so everything will be there if you decide to resubscribe.
Can I still watch until my billing period ends?
Yes, absolutely. When you cancel, you are simply stopping the *next* auto-renewal. Your service will continue to work perfectly until the date you've already paid for.
What's the best way to track all my subscriptions automatically?
Manually checking each app is a hassle. A dedicated tool like CancelMates connects to your accounts to find active subscriptions, displays them in one place, and sends you renewal alerts, giving you full control without the manual effort.
