Cancel Your Netflix Subscription
Netflix is one of the world’s largest streaming services, offering a vast library of movies, TV shows, anime, documentaries, and original content. Users can stream content across devices, including smart TVs, mobile phones, tablets, and PCs. It offers personalized recommendations and multiple language support to cater to diverse audiences globally.
How to Cancel Netflix Subscription
Follow the step-by-step instructions based on your device/platform.
How to cancel Netflix subscription on Web / Android / iOS
- 1Go to the Manage your Membership page on Netflix (sign in if required).
- 2Select 'Cancel' under your plan details.
- 3Click or tap 'Finish Cancellation' to confirm.
- 4You’ll receive a confirmation email once the cancellation is complete.
How to cancel Netflix subscription on App Store / Google Play Billing
- 1Open the App Store (iOS) or Google Play Store (Android).
- 2Go to your profile > Subscriptions.
- 3Find Netflix in the list and select it.
- 4Tap 'Cancel Subscription' and confirm.
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The 'Plan Downgrade' Retention Offer
During the cancellation process, when Netflix asks for a reason, selecting 'The price is too high' has the highest probability of triggering an offer to downgrade to a cheaper plan (like the Mobile plan) instead of losing you completely.
The 'Win-Back' Email Campaign
If you fully cancel your membership, wait 2-3 weeks. Netflix's marketing system frequently targets ex-subscribers with a 'We Miss You!' email, often containing a 50% discount for your first month back.
The Prepaid 'Gift Card' Method
To have full control and avoid auto-renewals entirely, let your subscription expire. Then, purchase a Netflix gift card from a retailer like Amazon. Adding this to your account puts you on a prepaid plan that simply ends when the balance runs out, with zero risk of a surprise charge.
Pre-Cancellation Safety Checklist
Download Your Watch History
Netflix saves your viewing activity for 10 months after you cancel. If you want a permanent record of what you've watched, you can download this data from your 'Account Settings' page before you cancel.
Remove Your Payment Method After Cancellation
For absolute peace of mind, after your billing period officially ends and your account is inactive, go back into your account settings and manually remove your credit/debit card details.
Beware of Phishing Scams
After you cancel, be extra cautious of emails claiming to be from Netflix asking you to 'update your payment details' to restart your account. Always log in directly through the official website, never through an email link.
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Will I get a refund if I cancel Netflix?
No, Netflix does not provide pro-rated refunds. After you cancel, you can continue to use the service until the end of your current billing period. You will not be charged again.
What happens to my profiles and watch history?
Your profiles, favorites, and viewing history are all saved for 10 months after your account is closed. If you decide to restart your membership within that time, everything will be exactly as you left it.
Can I still watch Netflix after I cancel?
Yes, you can continue to stream until your current billing cycle ends. For example, if your plan renews on the 15th and you cancel on the 5th, you still have 10 more days of access.
Can I restart my Netflix membership later?
Yes, absolutely. You can log in to your old account at any time and add a new payment method to restart your membership instantly, restoring all your old profiles and history.
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