Cancel Your PhonePe Switch Subscriptions Subscription

PhonePe Switch is a platform within the PhonePe app that allows users to access and subscribe to various services like insurance, digital gold SIPs, OTT platforms, and more, directly without downloading separate apps.

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How to Cancel PhonePe Switch Subscriptions Subscription

Follow the step-by-step instructions based on your device/platform.

PhonePe App

1Launch the PhonePe app and tap on your profile picture in the upper left corner.
2Select 'AutoPay Settings' under the 'Payments Settings' section.
3From the list of active AutoPay mandates, choose the specific subscription you want to cancel.
4Tap on the 'Cancel Mandate' or 'Disable AutoPay' button.
5Enter your UPI PIN to confirm and finalize the cancellation.

Bank's Mobile App

1Open your bank's mobile banking application and log in.
2Navigate to the 'UPI Services' or 'Payments' section.
3Look for an option named 'Mandates' or 'Recurring Payments'.
4Select the specific PhonePe mandate you wish to cancel from the list.
5Confirm the cancellation by entering your UPI PIN or a one-time password (OTP).

Customer Support

1Call PhonePe customer care at 080-6872-7777 or 022-6872-7777.
2Once connected with a customer service agent, inform them that you want to cancel an AutoPay mandate for a specific merchant.
3Follow the instructions provided by the agent and provide any necessary details to process your request.

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Clever Ways to Save

Check for Exclusive Switch Offers (The #1 Hack)

Before subscribing to a service, always check the PhonePe Switch section first. PhonePe often runs exclusive cashback offers or provides direct discounts as an incentive to subscribe through their platform rather than directly on the service's own app.

The Convenience of Centralized Management

The main 'hack' of using Switch is convenience. You can manage multiple subscriptions, track their renewal dates, and see all payments in one place—your PhonePe history—which simplifies your financial tracking.

Compare with Direct Subscription

While Switch is convenient, sometimes subscribing directly on the partner's app (e.g., on the Zee5 website) might give you access to different payment options or slightly better long-term plans. Do a quick comparison before committing.

Pre-Cancellation Safety Checklist

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You MUST Cancel Inside the PhonePe App

CRITICAL: You cannot cancel a subscription on the partner's website (e.g., SonyLIV.com) if you started it through PhonePe Switch. You must go to the 'AutoPay' section within your PhonePe profile settings to manage and cancel the mandate.

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Cancelling the AutoPay is Cancelling the Subscription

VERY IMPORTANT: For services on Switch, the UPI AutoPay mandate *is* your subscription. When you find the relevant mandate in your PhonePe settings and click 'Remove AutoPay' or 'Cancel', you are stopping all future payments and effectively cancelling the service.

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Your Main PhonePe Account is Unaffected

Cancelling a Switch subscription has zero impact on your main PhonePe account, your bank accounts, or your ability to send and receive money. You are simply managing a third-party service.

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Check Your PhonePe History for Records

After you cancel, you can find a record of the cancellation and all past payments in your 'History' tab within the PhonePe app. This is your official proof of cancellation.