Cancel Your 99acres Subscription
A premium package on 99acres is essential for visibility, but it can become a forgotten business expense if your property is sold or rented - a problem we solve in our guide to finding unwanted subscriptions. If it's time to stop the renewal, this guide will show you how.
This guide provides the exact steps to cancel your 99acres premium package. We'll show you how to find the renewal settings in your dashboard and ensure you successfully turn off auto-renewal before the next billing cycle.
How to Deactivate or Delete Your 99acres Account
As there is no self-service option, you must contact the 99acres support team through one of the methods below.
Phone Support
- 1 To deactivate or delete your account, contact the support team by calling the Toll-Free number 1800-41-99099.
- 2 Follow the instructions provided by the support representative to process your request.
Email Support
- 1 Compose an email to services@99acres.com
- 2 In the email, clearly state your request to deactivate or delete your 99acres account and include your relevant account information.
Support Form
- 1 Navigate to the support or contact section of the 99acres website.
- 2 Fill in the online form with your details to raise a support request.
- 3 Clearly specify in the form that you wish to deactivate or delete your account.
Smart 99acres B2B Strategies
The 'Renewal Negotiation' with Your Account Manager (The #1 Hack)
For B2B services like 99acres, the price is often negotiable, especially upon renewal. Contact your assigned relationship manager or their sales team, state that you are considering leaving due to budget, and ask for a better renewal rate. They are often authorized to offer discounts to retain clients.
Downgrade to a Cheaper Package
Instead of a full cancellation, analyze your needs. If you're not getting enough value from a top-tier 'Platinum' package, ask to downgrade to a 'Gold' or 'Silver' plan. This can reduce your costs while maintaining a premium presence.
The 'Win-Back' Offer
If you do cancel, your account manager will likely contact you with a 'win-back' offer. This can be a significant discount for a limited time, designed to get you to re-subscribe. This is a common strategy to leverage if you have some flexibility.
Pre-Cancellation Safety Checklist for 99acres
Your Property Listings Will NOT Be Deleted
CRITICAL: Your active listings will not be deleted from the platform. They will be downgraded from 'Premium' to a standard 'Free' listing. This means they will have lower visibility in search results but will remain active.
You MUST Export All Leads and Responses
VERY IMPORTANT: Before you cancel, go into your dashboard and export all leads, contact details, and messages you have received through the platform. This is your valuable business data; ensure you have a local copy.
Review Your Contract for Terms of Service
If you are on a long-term (e.g., annual) contract, review the terms of service regarding early cancellation. B2B contracts may have specific clauses about refunds or termination policies.
Contact Your Relationship Manager to Cancel
While there may be a button in the dashboard, the most professional and definitive way to cancel is by formally notifying your assigned 99acres account manager via email or phone. This creates a clear record of your request.
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What happens to my property listings after I cancel my 99acres package?
Your listings remain live but are downgraded to standard, free listings. They will no longer have the premium placement or visibility in search results that the paid package provided.
Will I get a refund if I cancel my annual subscription early?
This depends entirely on the terms of your signed contract. Typically, B2B annual subscriptions are non-refundable. It's best to disable auto-renewal and use the service until the end of your term.
What is the difference between cancelling and letting my plan expire?
They are effectively the same. 'Cancelling' usually means turning off the auto-renewal. Your service and premium benefits will continue until the last day of your paid-for period.
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