Cancel Your Miko Subscription
Subscriptions tied to a physical device like the Miko robot can often become a forgotten monthly charge-a core problem we solve in our guide to finding unwanted subscriptions. If your child is no longer using the premium features, this is the definitive guide to cancelling Miko Max.
This guide provides the exact steps to cancel your Miko Max plan. We'll explain what happens to the robot's functionality and premium content after you downgrade to the basic tier, ensuring a smooth transition.
How to Cancel Miko Max Subscription
Follow the instructions below to manage your subscription via the Parent App.
Miko Parent App
- 1 Open the Miko app on your mobile device.
- 2 Tap on the settings icon within the app.
- 3 Enter your passcode to authenticate.
- 4 Navigate to the section for your Miko Max subscription.
- 5 Tap on the 'Manage Subscription' option.
- 6 Click on 'Cancel Max' to cancel the subscription.
Miko Max Savings & Tips
The Annual Plan Savings
As recommended by Miko, if your child actively uses the robot, opting for the annual plan is significantly cheaper than paying month-to-month, offering the best long-term value.
Look for Coupon Codes Before Subscribing
Miko frequently offers promotional coupon codes for new Max subscribers (like 'SUPPORTMAX10' mentioned in their guides). Before activating a plan, always search for the latest Miko Max coupon to get a discount on your first billing cycle.
The 'Point of Sale' Bundle
Often, the best deal on Miko Max is offered as a bundle when you first purchase the Miko robot itself. If you're buying a new robot, consider adding the annual Max plan at checkout to lock in a promotional price.
Pre-Cancellation Safety Checklist
The Miko Robot Will Still Work
CRITICAL: Cancelling Miko Max does NOT turn off the robot. It will revert to the basic, standard experience. Your child will still be able to interact with it, but will lose access to the premium Max-only content and features.
Benefits Continue Until the Expiry Date
VERY IMPORTANT: As their policy states, there are no refunds, but access continues for the period you've paid for. This prevents a sudden negative experience for your child, as the features will work until the subscription period ends.
You Must Cancel Inside the Miko Parent App
The cancellation process is managed through the parent's Miko app on their mobile device. You need to go into the settings, enter your passcode, and manage the subscription there. You cannot cancel it on a website or on the robot itself.
Check for One-Time vs. Recurring Plans
If you bought a 'one-time' annual pass, it does not auto-renew and will simply expire. The cancellation steps only apply if you are on a recurring monthly or yearly subscription.
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What is the main difference my child will see after Miko Max is cancelled?
Your child will lose access to the premium library of games, shows, and activities. The robot's core conversational abilities will remain, but the variety of content will be reduced to the standard, free selection.
Will I get a refund if I cancel my Miko Max annual plan early?
No. Miko's policy is that they do not provide refunds for subscriptions that are cancelled. Your Max plan will remain active until the end of the paid billing period.
How do I know if my cancellation was successful?
After following the steps in the app, the 'Manage Subscription' section should reflect that the plan is set to expire and will not auto-renew. We recommend taking a screenshot for your records.
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