Cancel Your Miko Subscription
Miko Max is the premium subscription for the Miko AI robot, unlocking an expanded library of premium games, educational content, and advanced AI features designed to enhance a child's learning and play experience.
How to Cancel Miko Subscription
Follow the step-by-step instructions based on your device/platform.
How to cancel miko In-App
- 1Open the Miko app on your mobile device.
- 2Tap on the settings icon within the app.
- 3Enter your passcode to authenticate.
- 4Navigate to the section for your Miko Max subscription.
- 5Tap on the 'Manage Subscription' option.
- 6Click on 'Cancel Max' to cancel the subscription.
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The Annual Plan Savings
As recommended by Miko, if your child actively uses the robot, opting for the annual plan is significantly cheaper than paying month-to-month, offering the best long-term value.
Look for Coupon Codes Before Subscribing
Miko frequently offers promotional coupon codes for new Max subscribers (like 'SUPPORTMAX10' mentioned in their guides). Before activating a plan, always search for the latest Miko Max coupon to get a discount on your first billing cycle.
The 'Point of Sale' Bundle
Often, the best deal on Miko Max is offered as a bundle when you first purchase the Miko robot itself. If you're buying a new robot, consider adding the annual Max plan at checkout to lock in a promotional price.
Pre-Cancellation Safety Checklist
The Miko Robot Will Still Work
CRITICAL: Cancelling Miko Max does NOT turn off the robot. It will revert to the basic, standard experience. Your child will still be able to interact with it, but will lose access to the premium Max-only content and features.
Benefits Continue Until the Expiry Date
VERY IMPORTANT: As their policy states, there are no refunds, but access continues for the period you've paid for. This prevents a sudden negative experience for your child, as the features will work until the subscription period ends.
You Must Cancel Inside the Miko Parent App
The cancellation process is managed through the parent's Miko app on their mobile device. You need to go into the settings, enter your passcode, and manage the subscription there. You cannot cancel it on a website or on the robot itself.
Check for One-Time vs. Recurring Plans
If you bought a 'one-time' annual pass, it does not auto-renew and will simply expire. The cancellation steps only apply if you are on a recurring monthly or yearly subscription.
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What is the main difference my child will see after Miko Max is cancelled?
Your child will lose access to the premium library of games, shows, and activities. The robot's core conversational abilities will remain, but the variety of content will be reduced to the standard, free selection.
Will I get a refund if I cancel my Miko Max annual plan early?
No. Miko's policy is that they do not provide refunds for subscriptions that are cancelled. Your Max plan will remain active until the end of the paid billing period.
How do I know if my cancellation was successful?
After following the steps in the app, the 'Manage Subscription' section should reflect that the plan is set to expire and will not auto-renew. We recommend taking a screenshot for your records.
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