Cancel Your Dropbox Plus Subscription
Dropbox is a leading cloud storage service for file synchronization and sharing. The Plus plan offers individuals expanded storage, advanced syncing features, and offline folder access.
How to Cancel Dropbox Plus Subscription
Follow the step-by-step instructions based on your device/platform.
Dropbox Website
- 1Log in to your account on dropbox.com.
- 2Click your avatar (profile picture or initials) in the bottom-left corner.
- 3Click 'Manage account'.
- 4At the bottom of the page, click 'Cancel plan'.
- 5Select a reason for canceling, then click 'Continue canceling' and follow the final prompts to confirm.
Mobile App Store (iOS/Android)
- 1If you purchased your subscription through a mobile app, you must cancel it via the respective app store.
- 2Open the App Store (iOS) or Google Play Store (Android) on your device.
- 3Navigate to the 'Subscriptions' section.
- 4Find your Dropbox subscription in the list and select the option to cancel it.
Physical Mail
- 1For an alternative method, you can cancel by sending a physical letter.
- 2Write a letter or use the provided template to request cancellation.
- 3Include your full name, the email address associated with your account, and your payment method details (e.g., card info or PayPal transaction ID).
- 4Send the letter to the address specified by Dropbox for physical mail cancellations.
Want to save even more? We can track your Hulu subscription and alert you if a better deal pops up before renewal.
Get Free AlertsClever Ways to Save
The 'Wait for a Discount' Power Move
If you cancel your Plus plan and revert to the free tier, Dropbox's marketing system will often target you with a 'Welcome Back' email offer after a few weeks, typically providing a significant discount on an annual plan.
Leverage the Referral Program
Even on the free plan, you can increase your storage space by referring friends to Dropbox. For every friend who signs up, you get extra storage, which can reduce your need for a paid plan.
Use 'Dropbox Transfer' for Large Files
If you only need to send large files occasionally, you don't need a Plus plan. Use the separate 'Dropbox Transfer' feature, which allows you to send large files up to 100MB for free without upgrading your storage.
Pre-Cancellation Safety Checklist
Your Files Are Safe, But Syncing Stops
CRITICAL: You will NOT lose your existing files. However, if you are over the free 2GB storage limit, your devices will stop syncing. You will not be able to upload new files or see changes from other devices until you are below the quota.
You Lose Remote Wipe and Full-Text Search
VERY IMPORTANT: Key security and productivity features like the ability to remotely wipe a lost device and the powerful full-text search within your documents are disabled when you cancel the Plus plan.
Download Files Before Cancelling
For peace of mind, if you are significantly over the 2GB free limit, it's wise to download your most important files to a local hard drive before you cancel your subscription.
Find Your Hidden Subscription Costs
Enter your monthly subscriptions to see where your money is going.
Total Monthly Spend
₹0.00
Your spending chart will appear here.
Did you know? We can notify you 5, 3, and 1 day before any renewal — and help you cancel in minutes.
Get Free NotificationsGot Questions? We've Got Answers.
Will my files be deleted if I cancel Dropbox Plus?
No, your files will not be deleted. However, if you're using more storage than the free plan allows (2GB), your files will stop syncing across your devices until you free up space.
What happens to my shared links?
Standard shared links to files and folders will continue to work. However, you will lose premium features like setting passwords or expiry dates on links.
Can I get a refund for my annual plan?
Generally, no. Dropbox subscriptions are non-refundable. When you cancel, you are turning off auto-renewal, and your Plus features will continue until the end of your paid billing cycle.
How do I free up space to get below the 2GB limit?
You can either delete large files and folders you no longer need, or move them from your Dropbox folder to a local drive on your computer that is not set to sync.
We'vell track your subscription, remind you before renewal, and help you avoid unwanted charges.
Get Free RemindersRecommended for You
Tired of Remembering This Yourself?
Let CancelMates send you a free reminder 5 days before your Dropbox Plus subscription renews.
No credit card required. 100% private.