Cancel Your Cult.fit Subscription
Fitness subscriptions are notoriously difficult to end, a topic we investigate in our guide to the Hardest Subscriptions to Cancel in India. If you've decided to end your Cult.fit membership, this guide provides the clarity you need.
This guide provides the definitive steps to cancel your Cult Pass, explains how to navigate the pause and transfer policies, and clarifies the rules for getting a refund on your membership.
How to Cancel Cult.fit Subscription
Follow the step-by-step instructions based on your device/platform.
Cancel a Booked Class
- 1Open the cult.fit app or website and log in to your account.
- 2Navigate to your profile and find your active 'cult.fit Pack'.
- 3Locate the specific class you want to cancel from your schedule.
- 4Click the options button (usually three dots) next to the class and choose the 'cancel' option.
- 5Note: You must cancel at least 60 minutes before the class starts to avoid a no-show penalty.
Cancel Recurring Membership
- 1Log in to your account on the cult.fit website or app.
- 2Navigate to your 'Account Settings' or profile section.
- 3Find your subscription details and select the option to manage or cancel your subscription.
- 4Follow the prompts to cancel the subscription before its renewal date to avoid future charges.
Customer Support
- 1If you cannot find a direct cancellation option for your membership, contact the support team.
- 2Compose an email to hello@cult.fit or grievance@diverseretails.com explaining your request to cancel the subscription.
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The 'Pause Membership' Power Move (The #1 Hack)
Before you cancel, always use the 'Pause' feature. Cult.fit allows you to pause your membership for a specific number of days depending on your plan. This freezes your membership and extends its validity, ensuring you don't waste money if you're traveling or busy.
Check for Corporate Discounts
Many companies have a corporate partnership with Cult.fit, offering their employees a significant discount on Cult Pass memberships. Check your employee benefits portal or with your HR department before you pay the full price.
Choose the Right Pass (Elite vs. Pro)
Don't overpay for access you don't need. The 'Cult Pass Pro' is cheaper and gives you access to a wide range of gyms. Only upgrade to 'Elite' if you consistently use the premium, top-tier centers.
Pre-Cancellation Safety Checklist
Understand the Refund Policy
CRITICAL: Cult.fit's refund policy depends on your specific pack. For long-term packs, they often provide a pro-rated refund for the unused portion of your membership, but a cancellation fee might be deducted. You must initiate the cancellation process in the app to see the final refund amount.
Pausing is Not Cancelling
VERY IMPORTANT: Pausing your membership only freezes it temporarily; it does not stop future auto-renewals if you have a monthly plan. To stop all payments, you must go through the full cancellation process.
Your Class Bookings Will Be Cancelled
When you cancel your membership, any future classes or gym slots you have booked will be automatically cancelled. Make sure to attend any sessions you wish to before the cancellation is finalized.
Cancellation Must Be Done in the App
The entire process of managing, pausing, or cancelling your Cult.fit membership must be done directly within the Cult.fit mobile app under your 'Profile' and 'Active Packs/Subscriptions' section.
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Will I get refund on cancellation?
Refunds depend on usage and cancellation window.
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