Cancel Your Cult.fit Subscription

Cult.fit is a leading Indian health and fitness platform offering a wide range of services, including gym access (Cult Pass), online fitness classes, mindfulness sessions, and primary healthcare consultations under a unified subscription model.

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How to Cancel Cult.fit Subscription

Follow the step-by-step instructions based on your device/platform.

Cancel a Booked Class

1Open the cult.fit app or website and log in to your account.
2Navigate to your profile and find your active 'cult.fit Pack'.
3Locate the specific class you want to cancel from your schedule.
4Click the options button (usually three dots) next to the class and choose the 'cancel' option.
5Note: You must cancel at least 60 minutes before the class starts to avoid a no-show penalty.

Cancel Recurring Membership

1Log in to your account on the cult.fit website or app.
2Navigate to your 'Account Settings' or profile section.
3Find your subscription details and select the option to manage or cancel your subscription.
4Follow the prompts to cancel the subscription before its renewal date to avoid future charges.

Customer Support

1If you cannot find a direct cancellation option for your membership, contact the support team.
2Compose an email to hello@cult.fit or grievance@diverseretails.com explaining your request to cancel the subscription.

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Clever Ways to Save

The 'Pause Membership' Power Move (The #1 Hack)

Before you cancel, always use the 'Pause' feature. Cult.fit allows you to pause your membership for a specific number of days depending on your plan. This freezes your membership and extends its validity, ensuring you don't waste money if you're traveling or busy.

Check for Corporate Discounts

Many companies have a corporate partnership with Cult.fit, offering their employees a significant discount on Cult Pass memberships. Check your employee benefits portal or with your HR department before you pay the full price.

Choose the Right Pass (Elite vs. Pro)

Don't overpay for access you don't need. The 'Cult Pass Pro' is cheaper and gives you access to a wide range of gyms. Only upgrade to 'Elite' if you consistently use the premium, top-tier centers.

Pre-Cancellation Safety Checklist

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Understand the Refund Policy

CRITICAL: Cult.fit's refund policy depends on your specific pack. For long-term packs, they often provide a pro-rated refund for the unused portion of your membership, but a cancellation fee might be deducted. You must initiate the cancellation process in the app to see the final refund amount.

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Pausing is Not Cancelling

VERY IMPORTANT: Pausing your membership only freezes it temporarily; it does not stop future auto-renewals if you have a monthly plan. To stop all payments, you must go through the full cancellation process.

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Your Class Bookings Will Be Cancelled

When you cancel your membership, any future classes or gym slots you have booked will be automatically cancelled. Make sure to attend any sessions you wish to before the cancellation is finalized.

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Cancellation Must Be Done in the App

The entire process of managing, pausing, or cancelling your Cult.fit membership must be done directly within the Cult.fit mobile app under your 'Profile' and 'Active Packs/Subscriptions' section.