Cancel Your Stratzy Subscription
Stratzy is a SEBI-registered investment advisory platform in India that provides users with automated, research-backed trading strategies to connect with their personal brokerage accounts like Dhan or Upstox.
How to Cancel Stratzy Subscription
Follow the step-by-step instructions based on your device/platform.
Email Support
- 1To cancel your service, you must contact the support team directly as there is no self-serve option on the website.
- 2Compose an email to support@stratzy.in with a clear request to cancel your subscription.
- 3Include your relevant account details, such as your registered email address, to help the team identify your account.
- 4Be aware that Stratzy's terms and conditions state that subscription fees are non-refundable once paid.
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The 'Performance Review' Before Cancelling
Before you cancel, perform a thorough review. Compare Stratzy's performance against a benchmark index like the NIFTY 50. If the service is performing well despite a down market, you may want to reconsider. Make an informed data-driven decision, not an emotional one.
Contact Support to Downgrade Your Plan
If cost is the primary issue, email their support team at support@stratzy.in and ask if it's possible to downgrade to a lower-cost plan. This can be a viable alternative to cancelling completely while still reducing your expenses.
The 'Use Until the End' Strategy
Given their strict no-refund policy, the most practical financial move is to email support to confirm auto-renewal is off, and then continue to use the service's insights and signals until the very last day of your paid subscription period to maximize its value.
Pre-Cancellation Safety Checklist
You MUST Cancel Manually via Email
CRITICAL: There is no cancellation button on the Stratzy website or app. You must compose and send an email to support@stratzy.in with your account details and a clear request to cancel your subscription.
Subscriptions Are Strictly Non-Refundable
VERY IMPORTANT: As stated clearly in their terms, subscription fees are non-refundable once paid. When you cancel, you are stopping future payments, not getting a refund for the current period.
Your Investments and Broker Account Are Separate & Safe
Your money and stocks are held safely in your personal brokerage account (e.g., Dhan, Upstox), not with Stratzy. Cancelling Stratzy only stops their service from giving you new signals or automating trades; it does not affect the funds in your broker account.
Keep the Confirmation Email as Proof
Do not consider your subscription cancelled until you receive a formal confirmation email back from the Stratzy support team. Save this email as your definitive proof that you have terminated the service and stopped future billing.
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What happens to my investments after I cancel Stratzy?
Your existing investments remain untouched and secure in your personal brokerage account. Cancelling Stratzy simply disconnects their advisory and automation service from your account.
Will I get a refund if I cancel my Stratzy subscription?
No. Stratzy's official policy is that all subscription fees are non-refundable once they have been paid. Cancelling prevents future renewals.
How do I know my Stratzy subscription is actually cancelled?
You will know it is officially cancelled when you receive a confirmation email from their support team at support@stratzy.in. Do not delete this email; keep it for your records.
Does cancelling Stratzy also close my Dhan or Upstox account?
No. Your brokerage account is a completely separate entity. You can continue to use your Dhan, Upstox, or other broker account for your own trading and investments.
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