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How to Stop Auto-Renewal on Google Play, Paytm & PhonePe

A simple step-by-step guide to help Indian users disable auto-renewal for services like YouTube, SonyLIV, and other subscriptions on Google Play, Paytm, and PhonePe.

Published At: 26 June 20252 min read
Illustration of mobile apps with auto-renewal toggle being turned off

📱 Google Play Store

  1. Open the Google Play Store app
  2. Tap your profile icon > Payments & subscriptions
  3. Select Subscriptions
  4. Choose the app (e.g. YouTube Premium)
  5. Tap Cancel Subscription
  6. Follow the on-screen steps

💳 Paytm

  1. Open the Paytm app
  2. Tap your profile icon > Settings
  3. Go to Automatic Payments & Subscriptions
  4. Select the active subscription
  5. Tap Cancel AutoPay
  6. Confirm the cancellation

Note: Some subscriptions may show as mandates under your linked bank account.

📲 PhonePe

  1. Open the PhonePe app
  2. Tap your profile photo > AutoPay
  3. Select the recurring payment you want to stop
  4. Tap Cancel Mandate
  5. Verify with OTP and confirm

Mandates created through UPI will be stopped instantly after cancellation.

🧠 CancelMates Tip

After turning off auto-renewal, log the service inside CancelMates so you still get notified about the expiry date. That way, you can renew manually if needed — without being surprised by an automatic charge.

📌 RBI Mandate Note

As per RBI rules, banks now require OTP approval for recurring payments above ₹5,000. However, some platforms like Google Play and international apps may still auto-renew if tied to a card. Always check your subscriptions list regularly.

Read official RBI guidelines

Never Miss a Subscription Charge Again

CancelMates sends you smart reminders before any subscription renews. Whether you pay via card, UPI, or wallet — we keep track for you.

🛡️ Start Free with CancelMates

FAQs – Stopping Auto-Renewals in India

Will I get a refund after cancelling auto-renewal?

No, cancelling stops future payments. You’ll retain access till the current period ends.

Do I need to remove UPI mandate separately?

Yes, if a UPI mandate was created, cancel it via PhonePe or your bank’s UPI app.

Can I reactivate later?

Absolutely. Just go to the same section and tap “Renew” or “Subscribe again.”