Cancel Your 1mg Plus Subscription
A 1mg Plus membership is great for regular orders, but it can become a forgotten annual charge if your needs change - a core problem we solve in our guide to finding unwanted subscriptions. If you're not using the benefits, this is the definitive guide to cancelling.
This guide provides the exact steps to cancel your 1mg Plus membership. We clarify the pro-rata refund policy for annual plans and explain what happens to your existing orders and health records after you cancel.
How to Cancel 1mg Plus (Care Plan) Membership
Follow the instructions below to cancel your 1mg Plus membership and check for a refund.
1mg App / Website
- 1 Go to the 'My Orders' section in the 1mg app or on the website.
- 2 Find the order corresponding to your 1mg Plus (Care Plan) membership purchase.
- 3 Click on the 'Cancel' option. This is only possible if you have not used any of the plan's benefits.
- 4 Confirm the cancellation. You will receive a full refund only if no benefits of the plan have been utilized.
Smart 1mg Plus Strategies
The Break-Even Calculation (The #1 Hack)
Before you cancel, check your 1mg order history for the last 3-6 months. Add up the total savings you received from discounts, plus the value of any 'free' lab tests or doctor consultations you used. If this number is greater than the cost of the membership for that period, the plan is saving you money.
Compare with Competitor Plans
Before renewing, compare the benefits directly with competitor plans like PharmEasy Plus or Apollo Circle. One may offer better savings on medicines, while another might have more valuable lab test benefits. Choose the one that fits your specific health needs.
The Annual Subscription Discount
If you are a regular patient who consistently orders medicine, paying for the annual plan is significantly cheaper than the quarterly or semi-annual options and provides the best long-term value.
Pre-Cancellation Safety Checklist for 1mg Plus
There Are Generally No Pro-Rata Refunds
CRITICAL: 1mg's policy typically does not provide a refund for the unused days or months on a long-term plan if you cancel early. It is best to turn off auto-renewal and use the benefits until the last day of your paid term.
Benefits Continue Until the Expiry Date
VERY IMPORTANT: After you cancel the auto-renewal, your 1mg Plus benefits (like discounts and free delivery) will remain active and can be used until the final day of your current subscription period.
Your Existing Orders Are Not Affected
Any medicine order you placed while your membership was active will receive the promised Plus discount, even if it is delivered after your membership expires.
You Must Cancel Inside the 1mg App or Website
To stop future payments, you must go to the '1mg Plus' or 'My Account' section within the app or website and manually turn off the auto-renewal for your plan.
Want to never miss a subscription renewal? Set a free email reminder for any app - Netflix, Hotstar, Spotify, or even your gym membership - and stay in control of your payments.
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Do I lose discounts immediately?
No, they remain until your current plan ends.
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