Cancel Your Jiosaavn Subscription
JioSaavn is a powerhouse in the desi music scene, making it a top contender in our Ultimate Music Streaming Showdown. If you need to cancel your Pro plan or a bundled Jio offer, this is the definitive guide.
This guide provides the exact steps to cancel your JioSaavn Pro subscription. We'll show you how to manage a bundled telecom plan, stop a direct payment, and deactivate your JioTunes service.
How to Cancel Jiosaavn Subscription
Follow the step-by-step instructions based on your device/platform.
In-App (Direct Payments - UPI, Cards, etc.)
- 1Open the JioSaavn app on your device.
- 2Go to 'Settings' and then navigate to 'Manage Plan' > 'Change Plan'.
- 3Select the 'No Plan/Free Plan' option.
- 4Provide feedback if prompted and confirm your cancellation.
Android (Google Play Store)
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then select 'Payments & subscriptions'.
- 3Tap on 'Subscriptions' to see your active subscriptions.
- 4Find and select JioSaavn from the list and tap 'Cancel Subscription'.
iOS (Apple App Store)
- 1Open the 'Settings' app on your iPhone or iPad.
- 2Tap your name at the top of the screen.
- 3Select 'Subscriptions'.
- 4Find and tap on your JioSaavn subscription from the list and tap 'Cancel Subscription'.
JioSaavn Website
- 1Log in to your account on the JioSaavn website (www.jiosaavn.com).
- 2Click on your profile icon in the top right corner and select 'Account Settings'.
- 3Under the 'Subscriptions' tab, find the option to cancel and click it.
JioTune Deactivation
- 1To deactivate a JioTune, you can use the JioSaavn app, the MyJio app, send an SMS with the word 'Stop' to 56789, or dial 155223 and follow the IVR instructions.
- 2This will stop the caller tune service but does not cancel your Pro music subscription.
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The 'Use Until the End' Strategy
Since JioSaavn has a strict no-refund policy on renewals, the most practical financial move is to cancel your auto-renewal immediately but continue to use all the Pro features until the very last day of your paid subscription period.
The 'JioTune Deactivation' SMS Trick
If you only want to stop your caller tune, you don't need to navigate the app. The fastest way is to send an SMS with the word 'Stop' to 56789 from your Jio number. This will deactivate the JioTune service directly.
Manually Cancel Your UPI Autopay Mandate
Do not rely on the JioSaavn app to cancel a UPI Autopay. The most secure method is to go directly into your UPI app (Google Pay, PhonePe, etc.), find the 'Mandates' or 'Autopay' section, and cancel the recurring payment to JioSaavn yourself.
Pre-Cancellation Safety Checklist
You MUST Cancel Where You Originally Subscribed
CRITICAL: This is the #1 reason users fail to cancel. If you subscribed via the Apple App Store, you MUST cancel in your iPhone's Settings. If via Google Play Store, you MUST cancel there. If you paid directly with a card or UPI, you can cancel inside the JioSaavn app.
Auto-Renewed Subscriptions Are Strictly Non-Refundable
VERY IMPORTANT: JioSaavn's official policy is that they do not offer refunds for subscriptions that have auto-renewed. You must cancel at least 24 hours before the renewal date to avoid being charged.
Deleting the App or Your Account Does NOT Cancel Your Subscription
Uninstalling the JioSaavn app or even deleting your JioSaavn account will NOT cancel your Pro subscription. The billing agreement is with the payment platform (Apple, Google, etc.) and must be cancelled separately.
Cancelling 'JioSaavn Pro' is Different from Cancelling 'JioTunes'
Your Pro music subscription and the JioTune caller tune service are two different things. Cancelling one does not automatically cancel the other. You must manage them separately.
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Why can't I find the cancel option in the JioSaavn app?
This almost certainly means you subscribed through the Google Play Store or the Apple App Store. You must go into that store's subscription settings on your phone to cancel, not the JioSaavn app itself.
How do I stop JioSaavn autopay?
The safest way is to open your UPI app (like Google Pay), find the 'Autopay' or 'Mandates' section, locate the active mandate for 'Saavn Media Limited' or 'JioSaavn,' and cancel it directly.
How do I cancel my JioSaavn caller tune?
The easiest method is to send an SMS with the word 'STOP' to the number 56789 from your Jio mobile number. This will deactivate the JioTune service.
Can I get a refund if I forgot to cancel my JioSaavn subscription?
No. According to their official policy, JioSaavn does not offer refunds for auto-renewing subscriptions once the payment has been processed.
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