Cancel Your Amazon Kindle Subscription
The definitive 2025 troubleshooting guide to cancelling your Amazon Kindle Unlimited subscription. This page provides the official steps and solves the common problems where the 'cancel' button is missing or the subscription is invisible.
How to Cancel Amazon Kindle Subscription
Follow the step-by-step instructions based on your device/platform.
Amazon Website (Standard Method)
- 1Using a web browser (not the app), go to the Amazon website and log in to your account.
- 2Go to the 'Manage your Kindle Unlimited Membership' page. This can often be found under 'Accounts & Lists' > 'Memberships & Subscriptions'.
- 3Under your membership settings, select 'Cancel Kindle Unlimited Membership'.
- 4Follow the on-screen prompts and confirm your decision to cancel. Your membership will remain active until the next billing date.
Troubleshooting (Missing Cancel Button)
- 1If the cancellation option is not visible on the standard Amazon website, open a new 'incognito' or 'private' window in your web browser.
- 2Log in to your Amazon account from the private window.
- 3Navigate to the 'Manage your Kindle Unlimited Membership' page, where the cancellation button should now be visible.
Mobile App Stores (Apple/Google)
- 1If you subscribed through an Apple device, you may need to cancel via your Apple ID subscriptions.
- 2Go to 'Settings' on your device, tap your name, then 'Subscriptions'. Find the Kindle Unlimited subscription and cancel it there.
- 3If you subscribed via an Android device, check your Google Play Store subscriptions by tapping your profile icon > 'Payments & subscriptions' > 'Subscriptions'.
Customer Support
- 1If you are unable to cancel using the methods above, you will need to contact Amazon's customer service.
- 2You can reach out via phone or the live chat option on the Amazon website for assistance.
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Check if Prime Reading is Enough (The #1 Hack)
Before you pay for Kindle Unlimited, check if you have Amazon Prime. Your Prime membership already includes 'Prime Reading' for free, which offers a smaller, rotating library. For many casual readers, this is more than enough.
Pause Your Subscription Instead of Cancelling
As an official alternative, Amazon allows you to 'Pause' your membership for a month. This is a great option if you just need a short break to catch up on reading and don't want to lose your library.
The 'Win-Back' Deep Discount Offer
After you cancel, wait a few weeks. Amazon will often target you with a very aggressive 'win-back' offer, such as '3 months for ₹99', to get you to re-subscribe. This is a great way to use the service for a fraction of the cost.
Pre-Cancellation Safety Checklist
Can't Find the Cancel Button? Start Here.
CRITICAL: This is the #1 problem. If you can't see your subscription, it's almost always one of three reasons: 1) You're in the wrong Amazon account. 2) You subscribed via Apple/Google. 3) You're using the app, not a web browser. We solve all three below.
You MUST Cancel on a Web Browser (Not the App)
VERY IMPORTANT: You cannot cancel Kindle Unlimited from within the Amazon or Kindle mobile app. You must log into your Amazon account using a web browser on your phone or computer.
Billed by Apple or Google? Cancel in Your Phone's Settings
If you subscribed via your iPhone or Android device, the subscription is managed by Apple or Google. You must cancel it in your phone's 'Subscriptions' menu (in Settings for iOS, or the Play Store for Android).
Still Can't See It? Use an Incognito Browser
This is the expert trick. If you're on the right account and on the website, but the cancel button is still missing, open an Incognito or Private browser window. Log into Amazon again. This often bypasses Amazon's 'dark patterns' and makes the button appear.
Your Purchased Kindle Books Are 100% Safe
To be clear: Any ebook you have ever purchased individually is yours to keep forever. Cancelling Kindle Unlimited only removes the books you 'borrowed' as part of the subscription.
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Why can't I see my Kindle Unlimited subscription in my Amazon account?
There are three main reasons: 1) You are logged into a different Amazon account. 2) You subscribed via the Apple App Store or Google Play Store, so you must cancel it there. 3) You are looking in the mobile app instead of a web browser. Try using an incognito browser on a computer to be sure.
What is the difference between Kindle Unlimited and Prime Reading?
Prime Reading is a free, smaller benefit included with an Amazon Prime membership. Kindle Unlimited is a separate, paid subscription with a much larger library. Always check if Prime Reading is enough for you before paying for KU.
What happens to my borrowed books after I cancel?
At the end of your billing period, all books you borrowed through Kindle Unlimited will be automatically returned and removed from your devices. Your purchased books are not affected.
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