Cancel Your Adobe Creative Cloud Subscription
With its annual commitment and complex account settings, Adobe Creative Cloud is one of the hardest subscriptions to cancel. If you're ready to navigate the process and avoid termination fees, this is the definitive guide you need.
This guide provides the exact steps to cancel your Creative Cloud plan. We explain the difference between the annual and monthly plans, how to avoid the early cancellation fee, and what happens to your cloud storage and files after you cancel.
How to Cancel Adobe Creative Cloud Subscription
Follow the step-by-step instructions based on your device/platform.
Adobe Website (Individual Plan)
- 1Sign in to your account at https://account.adobe.com/plans.
- 2Select 'Manage plan' for the plan you want to cancel.
- 3Select 'Cancel your plan'.
- 4Check your plan's details, indicate a reason for cancellation, and then select 'Continue'.
- 5Review the final cancellation details and then select 'Confirm cancellation'.
Adobe Admin Console (Teams Plan)
- 1If you purchased a Teams subscription directly from Adobe, you must cancel it through the Admin Console.
- 2Log in to the Adobe Admin Console to manage and cancel your team's plan.
iOS (Apple App Store)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top, then tap 'Subscriptions'.
- 3Find and select your Adobe Creative Cloud subscription.
- 4Tap 'Cancel Subscription' and confirm.
Android (Google Play)
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then go to 'Payments & subscriptions' and select 'Subscriptions'.
- 3Find and select your Adobe Creative Cloud subscription.
- 4Tap 'Cancel subscription' and follow the on-screen instructions.
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Set a Free ReminderClever Ways to Save
The 'Cancellation Flow' Discount (The #1 Hack)
Begin the cancellation process on the Adobe website. After you provide a reason, the system is highly likely to present you with a special retention offer, such as 2-3 months free, to convince you to stay. This is the most reliable way to get a discount.
The 'Photography Plan' Downgrade
If you primarily use Photoshop and Lightroom, you don't need the full 'All Apps' plan. You can cancel and switch to the much cheaper 'Photography Plan,' which includes both apps and cloud storage for a fraction of the cost.
Check for Student & Teacher Discounts
If you are a student or teacher, you are eligible for a massive discount (often over 60% off) on the full Creative Cloud suite. You must verify your educational status, but it's the best long-term deal available.
Pre-Cancellation Safety Checklist
Warning: The Annual Plan Early Cancellation Fee
CRITICAL: If you are on an 'Annual Plan, Paid Monthly,' you are in a one-year contract. If you cancel early, Adobe will charge you a lump sum fee equal to 50% of your remaining contract obligation. Check your plan type carefully before cancelling.
You Keep Your Files, But Lose Cloud Storage
VERY IMPORTANT: Your local files on your computer are safe. However, your included cloud storage will be reduced to the free 2GB tier. If you have more than 2GB stored, you must download your files from the cloud before your access is restricted.
You Lose Access to Adobe Fonts and Portfolio
Cancelling your subscription will deactivate all synced fonts from Adobe Fonts, which may cause issues in your existing project files. Your Adobe Portfolio website will also be taken offline.
Your Apps Revert to Trial/Limited Mode
The Creative Cloud applications on your computer will not be uninstalled, but they will revert to a limited trial mode. You will lose access to all the premium features and the ability to save new work.
Find Your Hidden Subscription Costs
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