Cancel Your Zapier Subscription
Zapier is a powerful online automation tool that connects thousands of different web apps, allowing users to create automated workflows (called 'Zaps') without writing any code.
How to Cancel Zapier Subscription
Follow the step-by-step instructions based on your device/platform.
Cancel Paid Plan (Downgrade to Free)
- 1Go to the 'Billing and usage' page in your Zapier account.
- 2Click the 'Manage' button.
- 3Select the 'Free plan' from the list of available plans.
- 4Confirm the change. Your account will be downgraded to the Free plan at the end of your current billing cycle, and you will not be charged again.
Downgrade to a Lower Paid Plan
- 1Go to the 'Billing and usage' page.
- 2Click the 'Manage' button.
- 3Select a lower-tier paid plan from the options.
- 4Confirm the change. Your plan will downgrade at the end of the current billing cycle.
Cancel a Free Trial
- 1If you are on a free trial and have not entered a payment method, you do not need to do anything.
- 2Your account will automatically be placed on the Free plan at the end of the trial period.
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Use the Free Plan to its Fullest
The free plan allows for 5 single-step Zaps. For many simple, personal automations, this is all you need. Maximize the free tier before upgrading.
The 'Pay-Per-Task' Alternative: Integromat/Make
If you have very high-volume but simple automations, a competitor like Make (formerly Integromat) might be cheaper, as its pricing is based on the number of operations rather than tasks.
Pre-Cancellation Safety Checklist
Your Multi-Step Zaps Will Be Turned Off
CRITICAL: Any Zap that has more than one step is a premium feature. The moment you cancel your paid plan, all of these multi-step Zaps will be switched off and will stop running.
Your Premium Apps Will Disconnect
VERY IMPORTANT: Access to 'Premium' apps (like Salesforce, Facebook Lead Ads, or MySQL) will be lost. Any Zaps using these apps will stop working, even if they are single-step.
Your Zaps Will Run Less Frequently
Paid plans run Zaps as often as every 1-2 minutes. The free plan only checks for new data every 15 minutes. This delay will affect the speed of your remaining automations.
Document Your Workflows Before Cancelling
Before you cancel, take screenshots or document the logic of your most important multi-step Zaps. This will make it much easier to rebuild them on a different platform or if you resubscribe later.
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What happens to my Zaps if I cancel my paid plan?
All of your Zaps are saved, but many will be turned off. Any Zap that has more than one step, uses a premium app, or runs faster than every 15 minutes will be paused.
Will my Zap history be deleted?
No, you can still access your Task History for a period of time to see what has run in the past. However, you will lose access to advanced history features.
Can I get a refund for my Zapier plan?
No, Zapier subscriptions are non-refundable. Your paid features will remain active until the end of the billing cycle you have paid for.
Can I just pause my Zapier account?
No, Zapier does not offer a 'pause' feature. You can only downgrade your account to the Free plan.
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